Persuasion
A room from Airchat's 2023 version, recorded as a video. The room's name is the title; the transcript below follows the video, and every time in it plays the video from that point.
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0:00 Listening, being present while the other person is speaking and not thinking what to say next or being distracted by some other things is really powerful. While you're listening, you can also observe all those signals, all those other things what the other person is saying non-verbally. And these are really powerful things when it's your turn to persuade and start speaking and direct the conversation towards what you want to be the outcome.